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30 Days money-back guarantee
and full right of return - n risks

Withdrawal

You can revoke your contract declaration within 30 days without giving reasons in text form (eg letter, fax, e-mail) or - if the matter is left to you before the deadline - by returning the item. The period begins upon receipt of this instruction in text form but not before receipt of the goods by the consignee (in the case of recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information requirements pursuant to Article 246 § 2 in connection with § 1 Paragraph (1) and (2) of the German Civil Code, as well as our obligations pursuant to § 312g Paragraph 1 Clause 1 BGB in conjunction with Article 246 § 3 of the German Civil Code, but not before the purchase contract becomes binding for you by your approval of the purchased item. The timely dispatch of the revocation or of the goods is sufficient to ensure the revocation period. The revocation must be sent to:

ETFA GmbH

Vogt-Wells-Str. 3

22529 Hamburg, Germany

Germany

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Fax: +49 40 33 74 96

consequences of Withdrawal


In the event of an effective revocation, the services received at the time shall be returned and any benefits (eg interest) drawn. If you are unable to return the received service or usages (for example, advantages of use) in part or not in a deteriorated condition, you must provide us with the right to do so. For the deterioration of the goods and for drawn uses, you must only provide the value of the goods in as far as the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the function. "Testing the properties and the mode of operation" means testing and testing the respective goods, as is possible and customary in the store business. In addition, you can avoid the obligation to pay a price for a deterioration caused by the intended use of the goods by not using the goods as your property and omit anything that might impair their value.

Costs of return on revocation

You have to bear the direct costs of the return. Obligations to reimburse payments must be met within 30 days. The period begins for you with the sending of your declaration of revocation or the thing, for us with their receipt.

Model withdrawal form

(If you want to revoke the contract, please fill out this form and send it
Back it.)
- At

ETFA GmbH
Vogt-Wells-Str. 3
22529 Hamburg, Germany
Germany
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Fax: +49 40 33 74 96

- I / we (*) hereby revoke the contract of purchase concluded by me / us (*)

of the following goods (*) / the provision of the following service (*):
.................................................. ........................................
.................................................. ........................................
-Ordered on (*) / received on (*)
.................................................. ........................................
Name and address of the consumer (s)
.................................................. ........................................
.................................................. ........................................
.................................................. ........................................
.................................................. ........................................
- Signature of the consumer (s) (only with written notice)
.................................................. ........................................
- Date
.................................................. ........................................
_______________

(*) Delete as appropriate.


 

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